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Most Startups Fail & How Great Leaders Succeed | Thomas Gelmi - Business Narrative

The Business Narrative Podcast recently welcomed Thomas Gelmi, an executive coach, leadership mentor, and member of the International Coaching Federation (ICF). With over 20 years of experience and more than 10,000 individuals coached across 90+ countries, Thomas shared invaluable lessons on leadership, personal development, and the key differences between managers and true leaders. In this blog, we break down his core insights and expert advice for aspiring entrepreneurs and business leaders.

The Journey of Thomas Gelmi: From Aviation to Leadership Coaching

Thomas’ career path wasn’t conventional. Starting as a hair stylist and later a flight attendant, he discovered his passion for human connection, communication, and leadership while leading cabin crew teams. His pivotal moment came when he attended a coaching session, which transformed his perspective and inspired him to enter the field of executive coaching.

Key Takeaways:

  • Leadership is about creating meaningful human connections.
  • Career paths are rarely linear—embrace change and growth.
  • Coaching can unlock clarity and direction in both personal and professional life.

Leadership vs. Management: Understanding the Difference

One of the biggest misconceptions is that managers are automatically leaders. Thomas explained that management focuses on processes and efficiency, while leadership is about inspiring people and creating a vision.

Traits of a Strong Leader:

  • Emotional Intelligence: A leader must understand and regulate their emotions.
  • People-Centric Approach: Great leaders empower and inspire teams rather than just issuing instructions.
  • Adaptability: Leadership requires the ability to pivot and grow based on challenges.

Can Everyone Be a Leader?

According to Thomas, leadership is not exclusive to a select few—it’s a skill set that can be developed. However, he also noted that not everyone wants to be a leader, nor should they feel pressured to become one.

Steps to Identify Leadership Potential:

  1. Self-Awareness: Understand your strengths, weaknesses, and values.
  2. Mindset Shift: Leadership is not about authority but service and influence.
  3. Practice Human Skills: Develop communication, emotional intelligence, and decision-making abilities.

Why Do Most Startups Fail?

Thomas discussed the alarming failure rate of startups, highlighting that 70-85% of businesses fail within 10 years. He attributed this not just to financial mismanagement but also to poor leadership and lack of people skills.

Common Reasons Startups Fail:

  • Focusing only on numbers, not people.
  • Neglecting soft skills like empathy and communication.
  • Failing to build a strong, motivated team.

The Importance of Soft Skills in a Digital Age

Even as technology advances, human connection remains vital. Thomas emphasized that while digital communication tools have expanded our reach, they have also weakened real-time, face-to-face connections.

How to Improve Communication Skills:

  • Listen actively and with intent.
  • Give real-time feedback and appreciation.
  • Create a culture of psychological safety within teams.

Exercises to Develop Leadership Skills

Thomas shared two simple yet powerful exercises that anyone can use to develop as a leader:

  1. Reflect on past leadership experiences – Identify the best leaders you’ve worked with and the traits that made them effective.
  2. Practice appreciation – Regularly acknowledge and reinforce positive behavior in your team.

Final Words of Advice

Thomas encouraged aspiring leaders and entrepreneurs to start small and take consistent action:

  • Read books on leadership to build a strong foundation.
  • Engage with leadership content, such as podcasts and online courses.
  • Network with other leaders to exchange insights and experiences.

Conclusion

Thomas Gelmi’s insights highlight the human element of leadership and business success. Whether you’re a seasoned executive, an aspiring entrepreneur, or someone seeking personal growth, developing leadership skills and focusing on meaningful connections can be the key to long-term success.

For more expert insights, stay tuned to The Business Narrative Podcast!